Accessibility Statement

Van Dorn Pools & Spas wants every visitor to be able to browse our hot tubs, swim spas and pools, request pricing, and reach our showrooms, whatever device or assistive technology they use.

Our commitment

We work to make this website accessible to people with disabilities and aim to follow the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as our reference standard. Accessibility is an ongoing effort, and we review and improve the site as we update it.

What we are doing

  • Using clear headings and page structure so content can be navigated with a keyboard or screen reader
  • Adding text descriptions (alt text) to meaningful images
  • Keeping text readable with sufficient colour contrast and scalable font sizes
  • Designing pages to work on phones, tablets and desktop computers
  • Reviewing new pages and features for accessibility as they are added

Known limitations

Some content, such as third-party tools, embedded videos, manufacturer documents (PDFs) and content provided by our brand partners, may not yet be fully accessible. We are working with our partners to improve these where we can.

Need help or found a barrier?

If you have difficulty using any part of this website, or need information in a different format, please contact us and we will be glad to help. Please tell us the page address and the problem you ran into.

Our team is available Monday to Thursday 10am to 6pm, Friday 10am to 5pm, and Saturday 10am to 4pm. We aim to respond to accessibility feedback within two business days.

Last reviewed

This statement was last reviewed in October 2026.

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Thanksgiving Holiday Closures

Please be aware of our store closure for the Thanksgiving holiday:
Have a wonderful Thanksgiving!
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🎄 Holiday Hours 🎄

Wishing you a joyful holiday season! 🎉