Customer Reviews

We take immense pride in the products and service that we offer to each person that walks through our front door. Greeted with a smile and treated with the utmost respect, we value the relationships built with our customers. Here are some of the things that they had to say about their experiences with us.

Buying Our Jacuzzi®

I must say, Marty was very helpful to my wife and I in buying our Jacuzzi®. Always pleasant, always helpful, never pushy. One of only two authorized Jacuzzi® dealers in Maryland.
- Matthew R.

Extremely Helpful

Van dorn staff are extremely helpful, courteous, and knowledgeable. Customer service like this is rare these days.
- K.D.

Radiant Pool

Good people to deal with. My 52" X 24' Radiant pool was expertly installed in a quick and profession manner.
- Elmer S.

Pool and Spa Supplies

Great place for your pool and spa supplies. We have bought both the pool and the spa from here. Great customer service.
- Jordan C.

Customer for 20 years

Great place to buy your pool and supplies. Have been a customer for 20 years and never had a bad experience. They will help you diagnose any problem that may arise with your pool.
- Ken Z.

Highly recommend

Maura is a solid rep. Highly recommend pool or spa outlet. Installation is seamless.
- Kevin B.

Installed my pool

Homeschooler's physical education class. My FAVORITE time of the school year... taking a break from the books and jumping in for a few laps. Swimming is such a great cross-training activity for ballroom dancers. I am so happy I had a chance to learn early in life when I was 5 years old. This was one way I recovered from the broken hip and all the surgeries. My swim coach always said that no matter what I eventually did in life, being able to swim will enhance anything. I agree!! @Van Dorn Pools and Spas installed my pool 8 years ago (while I was still in a wheelchair). I remember watching them and waiting for when I could swim. This pool was instrumental for me to regain mobility and eventually being able to pursue my passion for dance; and now its helping me in my dancesport training.
- Jonathan P.

Very Impressed

I must say that I'm very impressed that the owner and manager of Van Dorn Pools & Spa reached out and contacted me regarding my review and that is why I gave them a higher rating now. He was very pleasant and apologetic for the actions of his employee during my first visit. My wife and I discussed revisiting Van Dorn Pools & Spa since we had not purchased a hot tub as of yet. Thanks again for caring about your customers.
- Alton M.

Very professional

I was very impressed with the crew. They did an excellent job and worked VERY professionally!
- Terri G.

Pool looks great

The crew was very fast and efficient!! They were very friendly and the pool looks great! They resurfaced the sand exactly how I wanted it! I am very satisfied with the job and the workers!
- Terry S.

very happy

We are very happy with how it has turned out.
- Gary

I highly recommend them!

We built our in-ground pool with Van Dorn in 2021 and could not be happier. Marty Spears and everyone we worked with was fantastic. There was great communication during the process and the finished product is better than we expected! We consulted with a good amount of pool companies before committing with Van Dorn, and we are very happy with our decision. I highly recommend them!
- Pamela Burt